Yeh Nah Goods
Returns
STANDARD ISSUE / RETURNS
Our returns policy.
Read the size guide. Read the product page. Look at the photos.
If you're in, you're in.
We don't offer change-of-mind returns.
That's not us being difficult — it's us being a small print-to-order outfit. Every item is printed after you order it. We can't put it back on a shelf because there isn't a shelf.
Standard issue, not fast fashion.
What we will do.
Your rights under Australian Consumer Law are non-negotiable.
We'll provide an appropriate remedy if a product:
- Has a fault or defect that wasn't disclosed
- Is not as described on the product page
- Is significantly different from the product shown
- Isn't fit for the purpose we said it was for
- Arrives damaged in transit
- Is the wrong item or wrong size compared to what was ordered
If any of the above applies, contact us within 30 days of receiving your order and we'll work with you to make it right.
How to start a return.
- Email hello@yehnahgoods.com.au with your order number and a photo of the issue.
- We'll review the issue and reply within one business day.
- If a return is required, we'll provide a prepaid return label or explain the next steps.
- Once the issue is confirmed, we'll arrange an appropriate replacement, refund, repair, or other remedy in line with Australian Consumer Law.
What doesn't qualify.
The following do not qualify for return or refund:
- Change of mind
- Ordering the wrong size
- "It doesn't fit how I imagined"
- Normal wear and tear after use
- Damage caused by not following the care instructions
Please check the size guide before ordering.
Our promise.
If there's genuinely something wrong with the product, we want to know.
We've put real care into the gear and we'd rather fix a problem than have someone wear it once and throw it in a drawer.
If we've made a mistake, we'll own it.
If the product isn't right, we'll work with you to make it right.
That's standard issue.
Questions?